Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide when signing up (name, email, company details), usage data related to your use of our platform, and communication data processed via WhatsApp integration. We use this to deliver the service, improve our product, and communicate with you.
2. How We Use Your Data
Your data is used to operate Orbix, personalize your experience, send transactional and product updates, and improve our algorithms. We do not sell your personal information to third parties.
3. Data Sharing
We may share data with service providers (hosting, analytics) under strict agreements. We may disclose information if required by law or to protect our rights and safety.
4. Data Storage & Retention
Your data is stored on secure cloud servers with encryption at rest and in transit. We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we remove your personal data within 30 days, except where retention is required by law.
5. Security
We use industry-standard measures to protect your data, including TLS encryption, multi-tenant data isolation, and role-based access controls. Access to personal data is limited to authorized personnel only.
6. Your Rights
You may request access, correction, or deletion of your personal data at any time. You can opt out of marketing communications. If you are in the EU, you have additional rights under GDPR including data portability and the right to object to processing.
7. Cookies
We use essential cookies to run the platform and analytics cookies to understand usage patterns. You can manage cookie preferences in your browser settings. We do not use cookies for third-party advertising.
8. Third-party Services
Orbix integrates with third-party services such as WhatsApp (Meta), payment gateways, and cloud infrastructure providers. Each third-party service has its own privacy policy, and we encourage you to review them.
9. Children's Privacy
Orbix is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email or a notice in the product. Continued use after changes constitutes acceptance.
For questions about this Privacy Policy, please contact us or email orbix.ceo@gmail.com.